SoftwareCentral · Application Manager

Detected application (Radar)

Radar shows the software found on your devices that is not yet managed by a patch flow. For each application it shows where it was found and suggests how to bring it under management: by importing the application from Robopack, or by moving the devices to an application you already have.

Detection Suggested fix Inspect devices Best practice Troubleshooting

1 What Radar is for

Radar lists the applications that are installed on your devices, match an application in Robopack, and are not yet in a patch flow. It is the place to find software that is installed everywhere but not managed yet.

Radar reads the software that Intune reports as detected apps for each tenant, and the programs that Configuration Manager inventory has found at your site. It compares the names with the Robopack catalogue and with the applications you already have.

Everything here is a suggestion Radar matches program names to application names, so a match can be wrong when a program name is very similar to another application. Check the detected devices and versions before you act on a suggestion.

2 Turning detection on

Radar needs a working Robopack API URL and key in Robopack settings, and Application Detector Enabled must be ticked there. The SoftwareCentral Windows service runs the scan when it starts and then every 6 hours; the first result can take a while on a large estate.

The Detect now button in the page header asks the service to search Configuration Manager and Intune for Robopack applications straight away, instead of waiting for the next scan.

3 The page at a glance

The page is titled Detected Application. The summary line gives the number of applications found outside a flow, the number of devices, and how many were found in Configuration Manager and in Intune. Each tile shows an application, its publisher, the number of devices and versions, and the source (CM or IN).

Detected Application page with the summary line, the search box, the Filters button and a tile for each detected application
The Detected Application page. Use the Search applications box, the Filters button and the List / Tiles buttons to narrow the list.

4 Filters and statuses

The Filters button opens a panel with Filter by Status, Filter by Type and Order By. The button shows how many filters are in use; by default only Detected is ticked.

Filters panel with Filter by Status set to Detected, Filter by Type and Order By
The Filters panel with the default settings: status Detected, all types, ordered by name.
StatusWhat it means
Detected (default)Found on devices and not handled yet, shown as Needs a fix. These are the ones to look at.
PendingAn action has been started and is not finished, shown as Being fixed.
FixedHandled: the devices were moved to a managed application.
IgnoreDismissed with Ignore the ticked versions, shown as Ignored.
Local AppAn application that already exists in Configuration Manager or Intune and was matched to a Robopack application, so Radar can suggest connecting them.
Other filtersWhat they do
Filter by TypeIntune and SCCM. Both are ticked by default: they show where the software was detected.
Order ByName (A -> Z) by default. You can also order by name in reverse, or by the number of detected devices or detected apps, low to high or high to low.

5 Open a detected application

Click a tile. The panel shows what was found on the left and how to fix it on the right. The summary above the two columns gives the number of devices, the versions found, where the software was found and the status.

Detected application panel with what was found and how to fix it, the suggested option marked
An opened detected application: 7-Zip. The option marked Suggested is the one Radar recommends; the selected option is the one the button at the bottom will use.
PartWhat it does
1 What was foundSays where the software was found and on how many devices, and lists each version with its Found in, Devices and Status. Untick a version to leave it out of the action. Search for app narrows the list.
Ignore the ticked versionsDismisses the ticked versions so they no longer appear as something to act on. Ignored versions are hidden unless you tick Ignore in the filters; the button then reads Show the ticked versions again.
2 How to fix itTwo options, chosen with the radio button. Import ... from Robopack and keep it up to date imports the newest version, moves the detected devices to it and starts a patch flow. Use the newest version you already have adds the devices to the collection or group of an application you already have, so they are in its flow from now on.
Suggested badgeMarks the option Radar recommends. The suggestion uses the applications already in Configuration Manager or Intune where a match exists.
Import and fixOpens the download and import wizard for the chosen option with the detected devices filled in. The wizard then creates the import and, for an import from Robopack, a patch flow that keeps the application current.
Show the devicesLists the devices that reported this software. See Inspect devices.
ExportExports the detected list.
LogOpens the log for this application.
Close (×)Returns to the list.
Check before you import Confirm that the What was found list really is the application named in the panel. A look-alike program name could otherwise be matched to the wrong Robopack application.

6 Inspect devices

Show the devices opens Inspect Devices for ‘…’, a window that lists every device that reported this software, with the program name, version, type (Intune or SCCM) and device name. Use it to check the detection before you act on it.

Inspect Devices window listing program name, version, type and device name
The Inspect Devices window for 7-Zip. Search the devices at the top, page through the list at the bottom, and use Close to return.

7 Best practices

TopicRecommendation
Verify before you actOpen Show the devices and check the program names and versions. Then untick any version that does not belong to the application.
Start with the widely installed onesSort by Detected Devices (high -> low) and begin with the applications on the most devices.
Use the suggestion, but read itTake the marked Suggested option when it fits. Choose the other option when you already manage the application and want to keep its collections or groups.
Ignore rather than leaveUse Ignore the ticked versions for software that should stay as it is, so it stops showing as something to fix. Tick Ignore in the filters to find it again.
Keep an eye on the flowAfter an import, check the new patch flow on Flows.

8 Troubleshooting

SymptomCauseWhat to do
The page shows nothingApplication Detector Enabled is not ticked in Robopack settings, or the Robopack API URL or key is missing. Or the first scan has not run yet.Check the settings in Robopack settings. Wait for the next scan (every 6 hours) or use Detect now.
An application you expected is missingThe default filter shows only Detected items; fixed, pending, ignored or local app items are hidden.Open Filters and tick the statuses you want. The button shows how many filters are in use.
An ignored application has disappearedIgnored versions are hidden by default.Tick Ignore in Filter by Status, then choose Show the ticked versions again.
The suggested option is not the one you wantThe suggestion depends on the applications already in Configuration Manager or Intune.Choose the other option in How to fix it before you press Import and fix.
The wizard insists on Intune or SCCMThe detection includes entries from that source, so every detected device must be covered.Keep the selected source; it is what keeps all the detected devices covered.
A match is clearly wrongProgram names that are similar can be matched to the wrong application.Untick the version in What was found, check the devices with Show the devices, and do not import.
Intune import fails with an authorisation errorThe app registration is missing a permission.See Intune permissions.