SoftwareCentral · Application Manager

Apps

Apps lists the applications of your Configuration Manager (SCCM) site and your Intune tenant in one place. Search and filter them, open an application to see where it is installed, and start the two main tasks from the page header: Create a new application and Deploy Software to devices or users.

Search and filter Tiles or list Create Deploy Software Best practice Troubleshooting

1 What the Apps page is for

Apps is the starting point for application management. Use it to find an application, open it to see its installation status and change it, create a new application, or deploy software to devices and users. Applications of both kinds are listed side by side: Configuration Manager (SCCM) applications and Intune Win32 apps.

Where to find it Choose Apps in the left menu. The page name in the header is Apps.

2 The page at a glance

The page header holds the two main buttons. The toolbar below it holds the search box, the Filters button and the List / Tiles switch. The applications fill the rest of the page.

The Apps page in tile view with the Deploy Software and Create buttons in the header and the application tiles below the toolbar
The Apps page in tile view. Each tile is one application.
ElementWhat it does
Deploy SoftwareOpens the Deploy Software window to install or uninstall applications on devices or for users. It is shown only when your role has the Deploy Software permission. See Deploy software.
CreateOpens a menu with the kinds of application you can create. See Create an app.
Search applicationsNarrows the list while you type. See Search and filters.
FiltersOpens the filter panel with Filter by Type and Filter by Manufactor.
List / TilesSwitches between a list of rows and a grid of tiles. Tiles is the view the page opens in.

4 List and tiles

Tiles show each application as a card with its icon. Choose List to see one application per row, with its name, version and type. Use the page controls under the list to move between pages and to change the page size.

The Apps page in list view with name, version and type on each row and the page controls below
List view. The line under the rows shows the number of items and pages, for example 642 items in 33 pages.

5 Reading an application

Each tile or row shows the main facts about one application:

  • Icon — the application's icon.
  • Name and version — for example 7-Zip 24.09.
  • Manufacturer — shown under the name on a tile.
  • Type badge — Application for a Configuration Manager application, or Windows app (Win32) for an Intune app. See the table in Create and deploy.
  • Robopack icon — the small icon on the tile marks an application that is managed by Robopack.
  • Retired — a retired application is marked. Hover over its name to see Application is retired.

Click any tile or row to open the application.

6 Create and deploy

SCCM Configuration Manager application

An application that is created in Configuration Manager from an installer on the package share. Its type badge reads Application. It is deployed to Configuration Manager collections.

Intune Intune Win32 app

An application that is uploaded to Intune. Its type badge reads Windows app (Win32). It is deployed to devices and users through Entra ID groups.

Create opens the menu with these two options. For the full steps, see Create an app.

Deploy Software installs or uninstalls applications on devices or for users. For the full steps, see Deploy software.

7 Opening an application

The application opens over the page. Its header shows the icon, the name, and the version, manufacturer and type. The buttons on the right are Edit, More and a close button (X). The tabs below the header are Overview, Deployment and Log.

An opened Intune application with the Overview tab: Installed, Failed, Pending and Assignments cards, the installation chart and the Log Overview card
An opened Intune application, on the Overview tab. The cards show the installed, failed and pending devices and the number of assignments.

The Overview tab

  • Cards for Installed (a percentage and the number of devices), Failed, Pending and Assignments (with how many are required).
  • Installation chart. Switch between Devices and Users. A Deployment button sits beside the chart.
  • Log Overview — the number of error and warning log messages for the application.

Edit, More and close

Edit opens the application's editor. More holds the less used actions. X closes the application and returns to the list.

The More menu open on an application, with Replace Application and Delete
The More menu: Replace Application and, in red, Delete.
Delete Delete removes the application. Check the Deployment tab first (see below) so you know what it is used for.

8 Deployment and install status

The Deployment tab shows where the application is assigned and what happened on each device.

The Deployment tab of an application with the assignments on the left, the installation status chart in the middle and the devices on the right
The Deployment tab: the Assignments on the left (Required, Available, Uninstall), the Installation status chart in the middle, and the devices on the right, with a search box.
PartWhat it shows
AssignmentsEach assignment, with its kind: Required, Available or Uninstall.
Installation statusThe chart and its legend (Installed, Pending install, Failed, Not installed, Not applicable). The Devices / Users switch changes the count.
DevicesThe devices or users, each with its status and reason. Use Search for a device or user to find one. Each device has an Installation history link.

9 Replace an application

Replace Application swaps one application for another in one guided run. Open the application, click More, then Replace Application. The wizard has three steps:

  1. Select application — confirm the application that is replaced and pick the application it will be replaced with.
  2. Select settings — tick what should happen to the old application, its devices and the groups it is in.
  3. Check and replace — review a summary of every change, then click Replace.
SettingDefault and effect
Delete old programOff. Removes the old application.
Delete sourceOff. Removes the source files of the old application.
Remove resources from old install collectionOn. Moves the devices from the old application to the new one.
Install new programOn. Installs the new application on the devices.
Add to Package Security GroupsOn. Adds the new application to the Package Security Groups the old one is in.
Replace in Software Groups, Replace in Application Groups, Replace in ShopOn. Puts the new application in the same groups and shop as the old one.
Add to prioritized deployment listOff.
Supersede old program, Replace dependenciesOff, and only offered for some combinations of applications. Replace dependencies updates the applications that depend on the old one.
Review before you commit The summary in the last step lists every change. Read it before you click Replace.

10 Best practices

TopicRecommendation
Search by nameType the application name, not the version, to see every version of it. Then open the one you need.
Filter large listsUse Filter by Type to show only SCCM applications or only Intune apps when the list is long.
Check before you changeOpen the Deployment tab before you edit, replace or delete an application, so you know which devices and groups it reaches.
Watch the failuresAfter a deployment, look at the Failed and Pending cards on the Overview tab, and at the reason for each device on the Deployment tab.
Read the summaryReplace, Create and Deploy Software all show a summary before they change anything. Read it first.
Keep names and versions clearThe name and version are what administrators see in the list and in the filters. Use the same pattern for every application.

11 Troubleshooting

SymptomCauseWhat to do
There is no Deploy Software buttonYour role does not have the Deploy Software permission.Ask an administrator to add the permission to your role in Security roles.
An application you know is missing from the listA search or a filter is still active.Clear the search box and untick the filters in the Filters panel.
The Deployment tab shows no devicesThe application is not assigned to any device or user yet, or its status has not been reported yet.Check Assignments on the Deployment tab. If there are assignments, wait for the next status update and check again.
A Configuration Manager application has no install collection or does not deployThe application must have exactly one install collection under the SoftwareCentral collection structure.Mend the application. See Mend packages.
An Intune application fails to upload or to deploy with an authorisation errorThe app registration is missing a permission.See Intune permissions.