Select Computer / User

1 Computer or user

In the left menu you switch between Computer and User, and pick the resource in the drop-down below.

You can type a part of the name. For a computer you can also search for the MAC address or the IP address. When a resource is selected, the centre of the page shows the software assigned to it. The User option is only shown if your role may manage users. When Intune is used, an Intune tenant selector is also shown.

Control	What it does
Computer / User	Chooses what you search for. Your security role decides which of the two you may use; if you may manage only one of them, that one is selected for you. Changing it clears the selection.
The drop-down	Search by typing part of the name; the list loads more results as you scroll. For a computer you can also search for the MAC address or the IP address. When Intune is used, Intune devices are listed together with ConfigMgr computers. When you search for an Intune user, the names contain both the full name and the user principal name.
Select site	Only shown when your organisation has more than one Configuration Manager site.
Select tenant	Only shown when Intune is used. Switches to another Intune tenant.

You only find the computers and users your security role is allowed to manage. If you paste a complete name and press Enter before the list has suggested it, SoftwareCentral selects it when exactly one resource matches.

2 Select a resource from the address bar

Add one of these to the page address to open it with a resource already selected:

Resource	Add to the address
ConfigMgr computer	`?computername=PCNAME` For example `https://softwarecentral/ManageSoftwareSingle?computername=pc008`
Local AD user	`?username=domain\username` For example `https://softwarecentral/ManageSoftwareSingle?username=dom\mmp`
Intune device	`?IntuneTenant=tenantName&computername=DeviceName` For example `https://softwarecentral/ManageSoftwareSingle?IntuneTenant=Default&computername=CLIENT09`
Entra ID user	`?IntuneTenant=tenantName&upn=user@contoso.com` For example `https://softwarecentral/ManageSoftwareSingle?IntuneTenant=Contoso&upn=mmp@contoso.com`

The address parameters are not case sensitive. The same rules apply as when you search: if the resource is not one your security role may manage, the page shows an access-denied message instead of selecting it. username and upn only work when you may manage users. For an Intune link, IntuneTenant must be a tenant your role may use; if it is not the tenant you are working in, SoftwareCentral switches to it and reloads the page.

3 Computer status

When you select a computer, a colour-coded marker next to the name shows whether it is online.

Colour	Meaning
Red	The computer is offline. Click the marker to check its status again.
Green	The computer is online. You can do more with it, such as view client logs and rerun software installations. Click the marker to open the computer details.
Loading symbol	SoftwareCentral is still checking whether the computer is online.

Click View more to open a window with details about the computer: its assigned IP addresses, last heartbeats and more.

Intune devices An Intune device cannot be reached directly, so its marker is based on the last check-in with Intune: the marker is green when the device has checked in within the last six hours and red when it has not. For an Intune device, View more opens the Intune device window instead. The log buttons and Rerun are only for Configuration Manager computers.

4 The information box

Below the search boxes in the left menu, an information box shows the key facts about the selected resource.

Resource	Fields shown
ConfigMgr computer	Computer name (hold the pointer over it to see the resource ID), Operating System, Last Online Time, Currently Logged on User and Primary Users.
Intune device	Computer name, Operating System, User, User Principal Name and Last Check-in.
Intune user	Display Name, User Principal Name and Primary Devices. A primary device is a link that opens the device window when your role may manage that device.

When you have selected a computer, the Quick-find installed software box appears under the search box. Hold the pointer over the box for a tip: press Enter to search for all items containing the search values.

5 Best practice

Bookmark or send the deep link when you hand a computer over to a colleague, so they land on the same resource.
If the marker is red, click it to check again before you rerun anything or open the client logs; those functions need the computer to be online.
Check the Last Online Time or Last Check-in before you deploy: a computer that has not been online for a while does not install anything until it is back.