1 Set up the share
Create the share once, copy the viewer files to it, and tell SoftwareCentral where it is.
- Create a network share. If you have multiple sites, you can create a share for each site or use the same share for all sites.
- Allow all users to access the share with read and execute permission.
- Copy the content from the
[<SoftwareCentral install dir>\Tools\CmRcViewer\]folder to the newly created share. - Enter the UNC path to the CmRcViewer.exe for the newly created share in Settings › SCCM › Shares › Remote Control Tool Share Path. See the next section.
2 The share path setting
Open Settings, choose SCCM in the left menu and then Shares. The setting is called Remote Control Tool Share Path: (CmRcViewer.exe).
The setting is a small table with one row for each site. The column Site names the site and the column Remote Control share path holds the UNC path to CmRcViewer.exe for that site, for example \\Server\Volume\File. Click Save Settings on the right to store the paths.
| Item on the Shares page | What it is for |
|---|---|
| Package Share: (Required for 'Create Package/Application') | The package share of each site. Marked * Required when a site has none. |
| Remote Control Tool Share Path: (CmRcViewer.exe) | The path to the Remote Control Tool, one per site. This is the setting on this page. |
| OS Share: (required for 'Import Image') | The share used when you import an operating system image. |
Not shown?
The Remote Control Tool Share Path is hidden when SoftwareCentral manages only Intune and not Configuration Manager.
3 Using the tool
This is all you need to do. You are now ready to use the Remote Control Tool.
You can access the Remote Control Tool from the Tools menu in SoftwareCentral. If it does not start, see Troubleshooting.
4 Best practice
- Give users read and execute permission only. They never need to write to the share.
- Use a UNC path (
\\Server\Volume\File) that every client can reach, not a local drive path. - Copy the whole
Tools\CmRcViewerfolder, not only CmRcViewer.exe. - With several sites, give every row in the table a path.
- SoftwareCentral registers a URI scheme on the clients for the Remote Control Tool and custom tools. Under SCCM › Clients, tick Manually register SoftwareCentral to a URI Scheme only if you do not want that to happen automatically.